Help & FAQ
Popular Question
Frequently Asked Questions
Have questions about our services or your shipment? Our FAQ section covers the most common inquiries we receive, providing clear and helpful answers to guide you through your shipping experience with Shore to Shore Shipping. If you don’t find the information you need, feel free to contact our customer support team for personalized assistance!
We offer a wide range of shipping solutions, including Less Than Container Loads (LCL), Full Container Loads (FCL), air freight, customs brokerage, express clearance, and international relocation services.
Our online tracking system allows you to monitor the status of your shipment at any time. You can access updates through our secure online platform or contact our customer support team for assistance.
Delivery times vary based on the shipping method and destination. Typically, air freight is faster than sea freight. We provide estimated delivery timelines during the quote process, so you know what to expect.
You can request a quote by visiting our website and filling out the quote request form or by contacting our customer support team directly. We’ll provide you with a customized estimate based on your specific needs.
Yes, we handle both personal shipments and commercial cargo. Whether you’re sending personal belongings, products, or supplies, we have tailored solutions to meet your requirements.
We offer various payment options for your convenience, including credit cards, bank transfers, and other methods. Our team will provide detailed information on payment options during the shipping process.
We take great care in handling your shipments and use secure packing materials and techniques. Additionally, our partnerships with trusted carriers and adherence to safety regulations help ensure your cargo’s safe transit.


